September 19, 2019


testimonials and reviews for Tarzana and San Fernando Valley dog and cat boarding and day care

Fay’s Loving Pet Care is the number one dog and cat boarding and day care service in the Tarzana area.  Our customers come from the entire San Fernando Valley area, and we’re proud to earn their trust and respect.  We know that once you experience the love and affection that your pet receives from us, you’ll be a customer for years to come.

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We have a 5-star rating on Yelp and 4.6 stars (and climbing!) on Google!
Click here to see us on Yelp!
Some of our Yelp and Google Reviews:

Drew M. – 5.0 star rating 3/07/2021

My husband and I recently went out of town and boarded our two doggies with Fay. Let me just say she is amazing!!! I am always skeptical of trying new places out for my boys but Fay and her husband did not disappoint. She sent me daily text updates with photos of my boys, Barclee and Melman. They both had an immediate connection with her as she approaches her care with genuine love and attention. Her facilities are immaculately clean and safe. My dogs are smaller so they were separated from the bigger dogs and even had their own yard to play in. They were set up in a suite with a TV. Overall their services were wonderful and I will definitely be a repeat customer. Thank you Fay for loving my boys as much as I do.

Taylor J. – 5.0 star Google rating 3/05/2021

Listen when I say… I will never go anywhere else but here for my dog. Fay and her husband are the best ever!! My dog loves them, they send me endless pictures while I’m gone. Nahla love to go over there. Honestly the best decision ever they treat your dog like there own. Very affordable and no hidden or extra fees unlike Petsmart! Save money, time and get pictures all the time when you got to Fay’s Loving Day Care. The name says it all.

Karina U. – 5.0 star Google rating 3/03/2021

I have now used this service several times and I’m always so pleased with the professionalism and warmth of the staff. My pup always comes home I’m such a great mood. I trust this place completely !

Regina A. – 5.0 star Google rating 2/21/2021

Fay is such a GEM. We were so lucky to find her to stay with our pup. She took great care of her and showed her so much love. Highly recommend her for your fur babies.

LA Fixers – 5.0 star Google rating 2/20/2021

Seeing Fay’s genuine love for animals and how much she cares for their well-being is absolutely beautiful and reassures me that when I leave my dog with her, he gets the absolute best care and love. I highly recommend anyone seeking a true professional consider using Fay. Thank you for all that you do 💙💙💙

Yasmin L. – 5.0 star Google rating 2/15/2021

I had Luna my two year old kitty stay with Fay for the first time and I loved the experience. I also liked that I filled out paperwork which I feel is super important and necessary. I am willing to have her stay with Fay again!

Ceci L. – 5.0 star rating 3/03/2021

Last weekend I was in urgent need of a dog sitter and was searching for places on Yelp when I came across Fay! First of all, she was super responsive and helpful with my questions. My dog is a bit on the older side so she needs a little extra attention and additional bathroom breaks. She was understanding and said it was totally fine. All she needed was some food for her and we were all set. While I was away she kept me updated with pictures of my dog. She looked so happy and I was very relieved she was with someone who was truly taking care of her. I also need to mention that I was supposed to be back in town by 2 to pick her up but I didn’t get back until 7! I let her know what was going on and she was very understanding. I would recommend leaving your pet with Fay if you want someone who truly loves dogs and provides them with the care they need!

Amanda H. – 5.0 star rating 9/6/2020

Fay is absolutely lovely and her home is truly a “loving pet care”  
We had Fay watch out very senior  cat (17 years old ) for 4 days and it was wonderful.
Our cat needs medicine twice a day so we have to be particular with who we leave her with.
As soon as I met Fay I knew she would be in good hands and that we could trust her to take care of our cat as if it was her own.
We got multiple daily updates and pictures, which made us feel even more comfortable.
We will definitely be having Fay watch her again.
It was such a stress-free experience, definitely worth every penny.

Bianna M. – 5.0 star rating 2/8/2021

Had the most amazing experience with Fay’s loving Pet Care. My Julie is an older pit I’ll mix who requires a lot more accommodations and Fay had no problem doing so! She gave her a private room, fed her the special meals I gave her, and sent me photos and texts to keep me posted every day that I was gone! I can’t imagine leaving Julie with anyone else! Fay has become like extended family, and I wouldn’t trust anyone else. She opens up her home and takes care of your fur-children like her own. Thank you Fay and David!!!

Laura D. – 5.0 star rating 12/2/2020
Having Fay look over our two fur babies was a godsend. We tend to travel with our dogs, but this time around it wouldn’t have been possible. Communication with Fay prior to scheduling was easy. She was so hospitable via phone, as she was in person. We would receive daily (morning and afternoon/evening) pics and videos of our doggies daily escapades, which put us at ease a lot. It was so great to see our dogs happy and being free in Fay’s place. For sure we are returning; i bet our dogs will love to see them again for sure. Highly recommended!

Joseph G. – 5.0 star rating 10/27/2020

Love this spot for my dog Pepper. Fay and her husband are the best team ever. So loving and caring. Kept me and my daughter posted on the care of our dog with pics. I highly recommend Fay!!! Thank you.

Mike P. – 5.0 star rating 10/15/2020
Fay and her husband were amazing! I rarely leave my dog anywhere, but had to leave town for the evening. I had seen a different place that had similar prices, but with Fay my dog Lola had the most 1 on 1 attention and that was what I was looking for. I had updates on her stay and I knew these two love animals. Thank you for taking such great care of Lola. We will be back!!

Ada C. – 5.0 star rating 8/16/2020
This was my first time leaving any pets in a pet hotel. My current dog is a crazy energetic Corgi puppy and is quite a handful. This hotel was THE BEST decision I’ve ever made. Faye was extremely attentive and sweet. As a first time customer she answered all my questions and has a genuine love for dogs. Their space is large with an outdoor patio for puppies. I was sent regular updated pictures of my pup during his entire stay. Very much recommended and we will definitely be back!!

Myla D. – 5.0 star rating 8/19/2020
Fay and her husband are AMAZING. I was super nervous to leave my newly adopted 1 year old Italian greyhound chihuahua mix somewhere over night as she is extremely shy / timid and wasn’t passing her temperament test at other places because of this. Fay and her husband spent 50 minutes giving me a tour of their beautiful home and all the amenities for the dogs. She put my baby Korra inside her own room where she was constantly played with and they slowly introduced one dog at a time to her. Eventually she was fine on her own being around all the dogs which I saw through the cute pics Fay would send me every hour or so as an update. I HIGHLY recommend.

Hamed D. – 5.0 star rating 6/4/2020
Have yet to have our furry friend stay at Fay’s but so far Fay’s Loving Pet Care has been nothing short of friendly and professional in helping us work out the details of our dogs stays. Thanks in advance.

Amy G. – 5.0 star rating 2/24/2020
For the 7 years I’ve had my dog, I’ve been fortunate enough to have family watch him when my husband and I have gone away on vacation. Because that wasn’t a convenient option for our last trip, I began frantically searching for boarding options, a few months in advance. I stumbled upon Fay’s Loving Pet Care from a Google search, and after 30 seconds on the phone, I knew Fay (and her husband, David) was the right choice. She probably sensed my fears and immediately put me at ease, telling me to come by in advance to view their home facility. She told me to bring “my baby” with me so that he could get to know them, too. Brodie has separation anxiety and hasn’t usually been well behaved around other dogs. Fay shared multiple pictures, daily, including several of Brodie just hanging out, relaxing with other dogs. Fay’s Loving Pet Care isn’t just a business; it’s truly a loving home where your 4-legged baby will be cared for like they are family.

Marissa B. – 5.0 star rating 1/20/2020
I will never leave my dogs anywhere else. Fay & David are the most incredibly loving & attentive sitters. I was hesitant at first because their yelp doesn’t have the most reviews, but one phone call with Fay completely fixed that. Once we left the dogs, I received multiple pictures/updates throughout the days we were gone. My dogs need medicine & every morning and night at 8 on the dot I got a picture of them getting their meds/food. The girls had their own private suite with a tv, heater, toys, anything they’d ever need. Not to mention, their pricing can’t be beat. My girls will be back next month for our next trip + all future trips. Thank you so much Fay & David!

Sophie S.  5.0 star rating 1/07/2020
This place is everything a dog wish for: Fay and David are truly animal lovers! They gave my Shiva lots of love . This will always be a destination vacation or staycation for my dog Shiva. Thanks Fay&David

Esther S. –  5.0 star rating 11/17/2019
We are so happy we found Fay to look after our dogs. We have two sweet but rambunctious terriers and we have previously put them in a kennel when traveling, but they ended up being in small rooms and getting bored. With Fay they have a comfortable home environment and plenty of exercise and, most importantly, lots of love and attention. The dogs came home exhausted (in a good way) and were so excited to go back. And she is very reasonably priced. We couldn’t be more pleased with Fay’s care!

Michelle G – 5.0 star rating 10/30/2019
Let’s start by saying I don’t trust anyone with my babies. I have 3 rescue chihuahuas and one of them is very skiddish , scared of people – he ran away from our last sitters house. I left them with Fay because I had to go on a work trip and I was so happy I did ! Throughout the whole time I was gone , Fay updated me with photos and videos of them playing in her beautiful yard, her house is perfect for dogs , and so safe. My babies were happy – they didn’t even seem to miss me !! Every time they see Fay now they run toward her wagging their tails and truing to jump on her lap. She’s amazing and a true dog whisperer. She truly loves animals and is passionate about what she does. I would leave my babies with Fay an day! She’s also charges a fare price – and believe me – your dog will not be left alone – she plays and entertains them the whole time !!

Berta – 5.0 star rating  10/3/2019
Fay is one of the most loving person I know. She gives her heart and soul to all pets. She is the only person I trust my dogs with. Every time I need to go on a trip she is available with open arms for my fur babies. She is reliable, caring and responsible.

Regina A. – 5.0 star rating 10/4/2019
I am thrilled with the care I got for my pup. She loves each and every one like her own. Highly recommend.

Innessa D. – 5.0 star rating 10/4/2019
Fay’s pet care services has exceeded our expectations. We have two dogs, a large and a small doggy. We were leaving for San Diego for 2 nights and were very nervous to leave our fur babies. Fay assured us that our dogs are in good hands. They are very professional , honest and VERY AFFORDABLE and they truly care for your fur babies. Fay even had a new toy waiting for them when the hotel guests arrived . We will be using this pet care service and definitely recommending it to all my friends.

Karina U. – 5.0 star rating 10/5/2019
The warmest and most loving care. My pup was even happier than I with the service. Highly recommend

Margaret Z. – 5.0 star rating 10/3/2019
Fay has been an absolute blessing! I never worried a minute while I was out of town because she had everything under control. My dog loves Fay. She is prompt, reliable, trustworthy and will update me when I’m out of town which is always comforting. I don’t know what we would do without her. Definitely a five-star service!!

Yael L. – 5.0 star rating on 10/16/2019
Fay and her husband are extremely loving, caring, and compassionate people. That’s really the most important thing in pet care. You’ll notice this after meeting them together, it’s just a very warm and welcoming experience altogether.

Kimberly G. – 5.0 star rating on 10/15/2019
Fay and her husband are extremely loving, caring, and compassionate people. That’s really the most important thing in pet care. You’ll notice this after meeting them together, it’s just a very warm and welcoming experience altogether.

Ilanit V. – 5.0 star rating on 10/7/2019
I would never leave my dog anywhere else. He always has so much fun and comes back so happy! Thank you Fay!!

Margaret Z. – 5.0 star rating on 10/3/2019
Fay has been an absolute blessing! I never worried a minute while I was out of town because she had everything under control. My dog loves Fay. She is prompt, reliable, trustworthy and will update me when I’m out of town which is always comforting. I don’t know what we would do without her. Definitely a five-star service!!

These reviews courtesy of

Brent B. · Hired Faina  
She’s very caring and responsible. Her house is perfectly set up for dogs, they have lots if their own space, beds, toys, even a TV. She is very diligent about texting you pictures of your dog and keeping you posted.
Pam D. · Hired Faina 
Fay and her husband David took care of out little dog Zoey for a week while we went out of town. They are just the sweetest people and Fay genuinely loved our doggo like her own. Zoey was so comfortable and relaxed at their home. We just got home today and Zoey is calm and relaxed back at home with us, which tells me she was very well cared for by Fay while we were away. I am so grateful to have found Fay and we will definitely be leaving our dog with her again!
Sony D. · Hired Faina 
Fay is great! It’s clear that she loves dogs and I could tell my fur baby, Darwin, was well cared for while I was out of the house. Since my fur baby has major separation anxiety, we were pleased that Fay stayed by his side the whole time to pet him, cuddle with him, and just give him plenty of love. Thanks Fay! Darwin looks forward to seeing you again.”
Wendy G. · Hired Faina 
Faina really came through at the last minute when we need someone to watch our puppy for the day. She was dependable, responsible, and caring.
Yael M. · 
We love Fay! She is so sensitive and caring that we wouldn’t recommend anyone else! If you care about your beloved animal friends, send them to Fay!
Ilanit V. · Hired Faina 
we love Fay!! We know our dog is in a safe place when we’re away and feel so comfortable with her. Sake, our dog, loves her to pieces and is always so excited to stay with her! We highly recommend her for any animal care needs! She is the best!
Carol E. · Hired Faina 
We hired Fay and she is amazing! She shows how much she cares for our puppy! She was also on time as well.
Star F. · Hired Faina 
Fay’s services were exceptional. She took care of my dog like it was her own and made him feel very comfortable and at ease. I highly recommend her services to anyone that is looking for a dependable and caring individual. Thank you again, Fay.
Margaret Z. · Hired Faina 
Very reliable ,sweet,dependable, animal lover,caring person. Definitely will hire her again.
Innessa D. · Hired Faina 
Faina treated my two dogs as if they were her own. She walked them, fed them and stayed with them in our home . We trust her 100%, she is honest and reliable. Faina’s caring nature is truly visible the moment she walks through the doors . She is one of a kind and you won’t be disappointed.
Berta A. · Hired Faina 
She loved and cared for my dog to the next level. She is so loving and caring. I would hire and trust her with any of my pets. She was a great hire!
Maayan F.  
Dion M. · 
Kevin G. · Hired Faina 


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